Returns

At White Fox, customer satisfaction matters to us.

30-Day Return Period

You may request a return within 30 days of receiving your order.

Return Eligibility

To be eligible for a return, items should be:

Unworn and unused.

Unwashed and in their original condition.

With original tags attached.

In original packaging where applicable.

Applicable consumer rights may provide additional protections that are not limited by this policy.

How to Request a Return

Email matth.ieumccrae@gmail.com with your order number, the item you wish to return, and the reason for your request.

Please contact us before sending an item back so we can provide the correct return instructions and return address.

Return Shipping

Unless an item arrives damaged, defective, or incorrect, customers are responsible for return shipping costs.

If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and supporting photos.

Refunds

Returned items will be inspected after receipt. If a refund is approved, it will be issued to the original payment method. Your bank or payment provider may require additional time to process it.

Contact

For return and refund questions, email matth.ieumccrae@gmail.com.